Managed IT
White-glove IT operations
Helpdesk, endpoints, M365 or Google Workspace, communications, backup, onboarding, procurement, and vCIO advisory in one per-user subscription.
Essentials · Business hoursAdvanced · 24x7x365
Explore Managed ITManaged IT · Network operations · Cloud · Security · AI
Managed IT platform
for investment firms.
We run the technology. You run the fund. One accountable partner to reduce disruption, strengthen security and maintain the reporting your leadership and diligence teams need.
- Hedge funds
- Private equity
- RIAs & family offices
- Broker-dealers
- Credit funds
- Growth companies
Why Option One Technologies
Built by people who ran technology inside a hedge fund
Founded in 2019 by alumni from former Boston based hedge fund Highfields Capital Management, Option One Technologies is a next-generation managed IT and cloud platform democratizing best-in-class technology. We understand trading-day pressure, investor due diligence, and regulator expectations because we have lived them from the inside.
- A documented monthly scope covering the services your firm selects
- A named delivery team: account manager, technical lead, executive escalation
- Documented SLAs with contractual response times and service credits
- Regulatory alignment for SEC, FINRA, MiFID II and cyber-insurance requirements
One accountable partner
Fully outsourced, or co-managed alongside your internal IT lead - you choose, and we scope to it.
Licenses passed through at cost
Microsoft and vendor licenses are billed at cost, with no markup, on one monthly subscription.
Named team, documented SLAs
An account manager, technical lead and executive escalation contact, with contractual response times and service credits.
What you're buying
Continuity, defensible evidence, and a team that owns the outcome.
Operational ownership, reporting and escalation shaped around your leadership team's responsibilities.
For the COO
Operations that keep running
Trading-day support, 24/7 monitoring of every site, and someone accountable when something breaks.
- Live helpdesk within agreed coverage hours, with named-engineer follow-through and a 20-minute P1 acknowledgement
- Network, cloud and endpoint monitoring across every office and remote user
- Recovery objectives documented per workload and tested, not assumed
For the CCO
Evidence for exams and diligence
The policy, retention and reporting artefacts your regulators, investors and insurers ask to see.
- Retention architecture and eDiscovery support for regulated communications
- Incident response playbook, policies and control mapping maintained annually
- Audit-ready posture, SLA and recovery-test reporting you can hand over as evidence
For the founder or managing partner
One accountable team, one predictable bill
One coordination point, with recurring fees, exclusions and scope changes documented before work proceeds.
- A named account manager, technical lead and executive escalation contact
- An agreed subscription scope for support, platforms, backup and vendor coordination
- Licenses passed through at cost with no markup, and reporting to leadership each quarter
Service portfolio
One accountable partner. Six service lines.
Choose the operational ownership your firm needs. Each service has defined coverage and documented commitments under one master agreement.
24x7 NOC
Managed network & monitoring
Around-the-clock monitoring, remediation, and optimization of firewalls, switches, wireless, and SD-WAN at every site.
WatchManageOptimize
Explore 24x7 NOCApollo 24x7 SOC
Managed security services
Tiered endpoint, identity, email, cloud and network protection. Advanced and Comprehensive add 24x7 analyst-led MDR, SIEM, governance and network inspection.
CoreAdvancedComprehensive
Explore Apollo 24x7 SOCCloud & Professional Services
Hosting, continuity & projects
Option One Technologies Virtual Private Cloud with East-to-West replication and a 99.99% uptime SLA, managed Azure, AWS and AI platforms, plus fixed-scope onboarding and security projects.
Private cloudPublic cloudProjects
Fixed-scope or SOW-based · onboarding often waived on annual agreements
Explore Cloud & Professional ServicesManaged AI Platforms
Enterprise AI with documented controls
Managed enterprise AI platforms, primarily Amazon Bedrock, with approved model access, documented data handling and governance for financial firms.
Bounded pilotsPlatform operationsAI governance
Requires scoping · platform management and model consumption are separate charges
Explore Managed AI PlatformsVirtual Desktops & Apps
Hosted desktops and application streaming
Managed virtual desktops and individual applications hosted in our private cloud, with centrally stored data and access controls configured for your firm's users and devices.
DaaS / VDIApplication streaming
Requires scoping · per-user pricing depends on workloads, resources and licensing
Explore Virtual Desktops & AppsA managed transition
Switch providers with a plan, not a leap of faith
Start with a 30 to 45 minute discovery conversation. We then propose the service scope, transition responsibilities, timetable and pricing in writing. Timing depends on your environment and the outgoing provider.
01
Discover and agree ownership
Review users, applications, dependencies, licensing and recovery needs. Verify that your firm holds administrative access and agree responsibilities before giving notice to the outgoing provider.
02
Plan the handover
Document the estate and coordinate with your current provider. Define overlap where appropriate, verify monitoring and backups, and agree cutover timing and rollback criteria.
03
Cut over and stabilize
Schedule changes around your operating calendar. A named team follows the agreed plan, checks access and service coverage, and tracks issues through stabilization.
04
Document and review
Agree the baseline reporting, restore-test evidence and operating documentation to be delivered, then review the transition and ongoing responsibilities with leadership.
Client Portal
One login for your entire technology footprint
See an illustrative view of tickets, workloads, security events and leadership reporting.
Service deskEvery ticket, SLA clock running
Self-service cloudDeploy and resize VMs on demand
Security eventsApollo detections with analyst notes
ReportsAudit evidence in a click
Explore the portal demo Audit-ready reports · demo
Compliance evidence, investor due diligence, and security reporting for your CCO, COO, and auditors.
SEC 17a-4 email & data retention attestation
Compliance
Investor / ODD technology questionnaire pack
Compliance
Business continuity & DR test results
Resilience
Patch & vulnerability remediation summary
Security
Apollo SOC detection & incident log
Security
Next step
Talk through your firm's next technology decision.
Tell us what's prompting this. We'll reply within one business day with a time to discuss your priorities, responsibilities and scope.