Pull the reports your board, auditors and investors ask for - retention, security posture, recovery testing, SLA attainment - then drill into tickets, cloud workloads, endpoints and vulnerabilities behind them.
Tickets, cloud, endpoints, security, and reports in one login
Real time
Telemetry from RMM, SIEM, EDR, and the private cloud
Self service
Provision VMs and desktops without waiting on a ticket
Audit ready
Evidence exports the moment a regulator or insurer asks
Portal demo · illustrative sample data, not a live client environment
Choose any report to generate on demand or schedule for automatic delivery to your CCO, COO, and auditors - every one is timestamped and retained as evidence.
Report
Category
Cadence
Latest
Get
SEC 17a-4 email & data retention attestation
Compliance
Monthly
Aug 31, 2026
Cybersecurity program review (Reg S-P / S-ID)
Compliance
Quarterly
Jul 15, 2026
Annual written IT & security policy package
Compliance
Annual
Jan 20, 2026
Access review & privileged-account audit
Compliance
Quarterly
Jul 08, 2026
Investor / ODD technology questionnaire pack
Compliance
On demand
Aug 26, 2026
Business continuity & DR test results
Resilience
Semi-annual
Jun 30, 2026
Backup integrity & restore verification
Resilience
Monthly
Sep 01, 2026
SLA attainment & ticket performance
Operations
Monthly
Sep 01, 2026
Asset inventory & endpoint lifecycle
Operations
Monthly
Sep 01, 2026
Patch & vulnerability remediation summary
Security
Monthly
Sep 01, 2026
Apollo SOC detection & incident log
Security
Monthly
Sep 01, 2026
Security awareness training & phishing results
Security
Quarterly
Jul 31, 2026
Vendor & third-party risk register
Compliance
Annual
Feb 12, 2026
Cloud spend & capacity forecast
Operations
Monthly
Sep 01, 2026
Illustrative portal interface with sample data.
Inside the portal
Everything your team needs, without opening a ticket to ask
The portal is included with every Option One Technologies agreement. What each person sees depends on the role and scope you assign them.
Service desk & ticketing
Track every ticket across your organization in one place: open, in progress, waiting on you, and resolved.
Org-wide ticket visibility by user, site, and priority
Submit, comment, and attach files without email ping-pong
SLA countdown on every P1 and P2 ticket
Approval workflows for managers and department heads
Full resolution history and time-to-resolve trends
Self-service cloud
Provision and manage workloads in the Option One Technologies Virtual Private Cloud without waiting on a ticket.
Deploy VMs from approved templates with guardrails
Start, stop, resize, and snapshot on demand
Per-workload cost and capacity visibility
Backup and DR status for every workload
Change history with who did what, and when
VDI / Desktop as a Service
Publish, assign, and reclaim virtual desktops for staff, contractors, and third-party managers.
Assign desktop pools by role, team, or engagement
Same-day onboarding for new hires and contractors
Session status, active users, and idle reclamation
Golden-image versions and controlled rollouts
Instant revoke on departure, no hardware to chase
Users & endpoints
A live inventory of who works for you and what they work on, joined together.
Every user with their devices, licenses, and access
Warranty, age, and refresh-eligibility per endpoint
Encryption, EDR agent, and MDM enrollment status
Onboarding and offboarding checklists with progress
Hardware requests routed to procurement
Security events
Apollo SOC detections surfaced with the context and the action already taken.
Detections by severity, mapped to MITRE ATT&CK
Analyst notes and containment actions taken for you
Identity, email, endpoint, cloud, and network sources
Phishing reports raised by your own users
Incident timelines you can hand to an auditor
Vulnerability & patching
Know exactly where you stand on exposure and patch compliance, per device and per fleet.
CVE findings ranked by severity and exploitability
Patch compliance by OS, third-party app, and site
Remediation owner and target date on every finding
Pending reboots and blocked patches called out
Trend lines proving posture improvement over time
On-demand & scheduled reports
Pull a report the moment you need it, or have it in your inbox before the meeting starts.
Executive, compliance, asset, and ticket reports
Generate on demand in PDF or CSV
Schedule daily, weekly, monthly, or quarterly
Email distribution lists per report
Evidence packs for SEC, FINRA, SOC 2, and insurers
Access & governance
Role-based access so each person sees exactly the scope they own.
Roles for executives, IT leads, managers, and end users
Scope by site, department, or entity
SSO with your Microsoft or Google tenant, plus Duo MFA
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